Do ImproviseLess Push. More Pause. Better results. A new approach to work (and life). Robert Poynton Every day we deal with the unplanned and the unexpected, from a broken toaster to losing (or gaining) a major client. Our natural ability to improvise gets us through. But we feel as if we're winging it, rather than acting with courage and conviction. Robert Boynton teaches an acclaimed method to some of the world's biggest brands and companies, including Nike,