The Healthcare Practitioners Guide to Conflict Engagement and Dispute Resolution: Negotiation, Mediation and Arbitration in Medical DisputesThis manual succinctly distills academic principals of alternative dispute resolution and conflict engagement for the healthcare provider, teaching critical information needed by every medical technician, nurse, doctor and administrator. The manual is both a reference and action tool for skills development, providing guidelines, methods, techniques and simple reproducible outlines to master communication. The provider will succeed in managing daily
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The Healthcare Practitioners Guide to Conflict Engagement and Dispute Resolution: Negotiation, Mediation and Arbitration in Medical Disputes