The First-Time Trainer: A Step-By-Step Quick Guide for Managers, Supervisors, and New Training ProfessionalsSuccessful organizations depend on expert training to keep them viable, but leaders aren't always equipped to step into the role of trainer when asked. As a professional trainer and consultant who formerly served as president of the San Diego Chapter of the American Society for Training and Development, author Tom Goad offers a concise, step by step guide to quickly help you become a confident, effective trainer. You'll learn to tackle challenges of