The Art of Civilized ConversationBy: Margaret Shepherd For those intimidated by the complexity of personal interaction, or those simply looking to polish their speaking skills, The Art of Civilized Conversation is a powerful guide to communicating in an endearing way. In our fast paced, electronic society, the most basic social interactiontalking face to facecan be a challenge for even the most educated and self assured individuals. And yet making conversation is a highly practical