Progress Service Agreement - Renewal - 2 Year - Service 2-5 LicEnsure your Progress based systems stay operational and predictable with the Progress Service Agreement Renewal 2 Year Service 2 5 Lic. This renewal plan is engineered for organizations that require dependable performance, proactive maintenance, and flexible license coverage. With a 2 year service duration, you gain long term assurance the kind of stability that helps budgeting and planning. The package includes 9x5 phone support to resolve incidents